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A new wave of network cost increases Businesses could soon face a sharp rise in network charges as Ofgem and the National Energy System Operator (NESO) move ahead with new transmission cost frameworks under RIIO-3, due to take effect in April 2026. The latest forecasts point to significant increases across standing charge elements, part of the non-commodity costs...
What MHHS Means for UK Businesses The Market-wide Half-Hourly Settlement (MHHS) migration officially began on22 September 2025, a month earlier than originally scheduled. Several major suppliers have already started updating billing systems and data processes in preparation for full market rollout. The migration phase marks the point where the new settlement...
In the wake of the 2022–23 energy crisis, Ofgem warned that Britain faced a significant risk of gas shortages due to European supply pressures following the war in Ukraine. While the UK has never relied heavily on Russian gas, disruptions to continental supply chains can still ripple through our market and affect both price and availability. Fast forward...