Frequently Asked Questions

How can we help?

FAQ for Energy Support

Energy Support

Any issue related to energy support schemes, find out more about it here.

FAQ for Energy Prices

Energy Prices

If your having issues with energy prices, we might be able to help you.

FAQ for Services

Services

Got a question about the services we offer? Find your answers here

FAQ for Suppliers

Suppliers

See if we can help you with any supplier issues here.

FAQ for Accounts

Accounts

Got a question about your Resolve energy portal? Find your answers here.

FAQ for Energy Contracts

Energy Contracts

Find out everything you need to know about your energy contracts.

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Recent News

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Summer 2025 energy guide

As the UK heads into summer 2025, energy remains a critical concern for businesses of all sizes. While the energy crisis of 2022 may be behind us, energy prices are still above pre-2020 levels. Fortunately, with prices softening and greater clarity in the market, this summer offers a valuable opportunity for companies to reduce energy costs and improve efficiency....

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The business guide to green energy prices

As businesses face growing pressure to operate more sustainably, many are making the switch to green energy. Getting a green energy contract can enhance your reputation and reduce your carbon footprint and it doesn’t have to come with a higher cost. In fact, with the right support, green energy contracts can save your business money, especially when you work...

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How do carbon taxes affect businesses

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